CUSTOMERS FINANCIAL INFORMATION
Customers financial details will not be stored by us.
Any personal information you provide to us will only be used and recorded in accordance with the Data Protection Act 1998. Iron On Designs Limited is a registered data controller under this Act.
Iron On Designs has a policy of not knowingly collecting information from people under 16 without the consent of their parent or guardian.
It is important to us that people under 16 can enjoy our site in a responsible fashion. We therefore encourage people under 16 to consult with their parent or guardian before providing personal information online. We also encourage parents and guardians to supervise children's online activities by, for example, adopting parental control tools from online services and software manufacturers that help provide a child-friendly environment. These tools can prevent children from disclosing online their name, address and other personal information without permission from their parent or guardian.
How and what personal information we collect We collect personal information from you when you do any of the following with Iron On Designs: Place an order - your name, address, delivery address, contact telephone number and email address Join our mailing list - your name, address and email address Enter a competition or participate in an online survey - your name, address, email address and information you voluntarily disclose particular to the competition or survey you have chosen to take part in Contact us requesting information, assistance or a service - any information you voluntarily disclose particular to your request
HOW WE USE THE DATA
Iron On Designs may use your personal information in the following ways:
To fulfil your order To provide you with information and services including any marketing that you have requested from us To respond to requests or queries which you may submit To allow you to participate in interactive features of our website where you have chosen to do so (for example competitions or surveys) To provide, when necessary, important information like changes to our service or how the website works To carry out internal analysis in order to maintain and improve the quality of the service we provide to you
Where we use authorised third parties to assist in the fulfilment of your request (like our production house or our payment providers), they will be provided only with the information required to complete their task and will they use this information solely for that purpose.
If, in the unlikely event, we are requested by the police or any other regulatory or government authority investigating suspected illegal activity to provide your personal information and/or user information, we are entitled to do so.
We NEVER sell, lease or transfer any customer information to third parties for mailing or marketing purposes without your express permission.
OTHER INFORMATION COLLECTED ON THIS SITE
We also collect information like IP address, browser type, access times, referring website addresses and pages visited on this site which is collected automatically and anonymously when you browse this site. We cannot personally identify you with this data. This information is used by us to produce general statistics about the usage of the site in order to maintain and improve the quality of the service we provide to you. We may also provide these data to our affiliate companies and other third parties.
Cookies are used on this site to keep track of the contents of your shopping basket and you billing and delivery address whilst you are shopping with us. Once you have completed your purchase with us the cookies are cleared. If you do no complete your order with us your shopping basket, delivery and billing address will remain for 1 hour. Cookies do not contain any credit or debit card information.
HOW LONG WE HOLD YOUR INFORMATION
We will only keep your personal information for as long as necessary and consistent with the purpose for which you have given it to us.
CONTROL OVER AND ACCESS TO YOUR INFORMATION
Under the Data Protection Act 1998 you have certain rights to review, update and/or correct the personal information that Iron On Designs holds about you. You may contact Iron On Designs at any time to check the accuracy, correct or update any personal information relating to you by clicking on the "Contact Us" button on the Iron On Designs website and emailing us.
ACCEPTANCE OF THESE TERMS
If you do not wish to receive information on products and services, you may unsubscribe from our mailing list by either clicking on 'unsubscribe' at the bottom of the email newsletters your receive or by emailing us at firstname.lastname@example.org
We take the security of your personal information very seriously.
To prevent unauthorised access or disclosure, maintain data accuracy and ensure the appropriate use of personal information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect through the Iron On Designs site.
Iron On Designs will never ask you to send debit or credit card details or Paypal account details via email. If we require such details, for security reasons we will ask you to contact us by telephone. Should you receive an email claiming to be from Iron On Designs requesting this kind of information please do not respond and contact us immediately.